INVITATION ORDER PROCESS
1. Select your invitation design
Browse through our website and choose from any of our three collections: Contempo, Moda, and Handmades. Decide which design best suits your taste and style. You may also want to order a sample to view our collections in person!
2. Place your order online
Our e-commerce store is available to take your order 24/7. You can place your order at your convenience with our secure, online forms. We require a 50% deposit to start your order. IMPORTANT: When you get to the payment page, please enter the coupon code INVITEDEP to indicate the 50% invitation deposit charge, then select a method of payment. An invoice with with the final balance will be sent after production has started. If you do not enter the coupon code, you will be charged the full amount for the invitations at the time of ordering. The deposit coupon is only applicable for invitation orders. All other items from the collection (save the date, thank you cards, place cards) will require payment paid in full prior to production. Please note that we require the balance paid in full prior to shipping the invitations.
3. Custom Proof
We will email you a link on your personal client web page within 3-4 days after an order is submitted. All invitation and save the date orders will be given a complimentary proof with up to 3 revisions. Additional revisions will be charged $15 per set of changes.
**Please make sure to review the proof carefully for accuracy before signing off. Papermints is not responsible for errors in spelling, grammar, and mistakes overlooked by the client during proofing process.
4. Production (Turnaround Time):
Contempo Collection: 4-5 weeks for production after the client approval.
Moda Collection: 3-4 weeks for production after the client approval.
Handmade Invitations: 3-5 weeks for production after the client approval.
Payment
Papermints accepts payments by Mastercard, Visa, Discover, American Express, Check, or Money Order in US funds.
Payments made by check or money orders should include a 50% deposit to process order. The remaining balance is due prior to shipment. Please allow 5-10 days for authorization of checks. Orders will be processed after the funds have cleared. There will be a $25 charge for returned checks.
Mailing address:
Please make checks payable to: Papermints
Papermints
11271 Ventura Blvd., #273
Studio City, CA 91604
Secure Order
Your information security is our top priority at Papermints. All transactions are securely processed through the highest security system using Secure Sockets Layer protocol (SSL) to encrypt sensitive data such as credit card numbers.
Privacy
Papermints is committed to ensuring your privacy. We do not under any circumstances share or sell names or any other information about our online visitors. We are very committed to the security of your information.
International Shipping
We offer international shipping for invitations orders only. You may be charged custom fees for purchases entering your country from the US. Papermints is not responsible for delays caused by customs, or VAT taxes.
Shipping / Rates
All invitation orders are shipped via FedEx. Shipping costs will be applied to the total cost upon completion. All invitation samples are shipped via USPS First Class Mail, including international mail. Domestic shipping on sample orders is also FREE!
Tax
Orders shipped to California destinations are subject to a 9.75% sales tax.
Returns
Due to the personalized nature of our invitations, all sales are final. Once the client has approved of the proof, a refund can not be given.
**Please make sure to review the proof carefully for accuracy before signing off. Papermints is not responsible for mistakes overlooked by the client during proofing process.
If you must cancel your order before the proof approval, there will be a $100 cancellation charge for design and processesing fees.
